Cookie Policy

At Chiams Naturals, we use cookies and similar technologies to make your experience on the Chiams Naturals Platform smoother, faster and more personalised.

This Cookie Policy explains what cookies are, why we use them, and the choices you have regarding their use.

The Chiams Naturals Platform includes our website, online store and any digital services operated by Chiams Naturals.

By continuing to use our Platform, you consent to our use of cookies as described in this Cookie Policy.

What Are Cookies?

Cookies are small text files that are stored on your computer, tablet or mobile device when you visit a website.

They help websites remember information about your visit, such as your preferred language, products you’ve viewed or added to your cart, and other settings that make your next visit easier and more enjoyable.

Cookies do not give us access to your personal device or sensitive information stored on it.

Why We Use Cookies

At Chiams Naturals, cookies help us provide you with a better shopping experience.

We use cookies to:

• Keep products in your shopping cart while you browse.
• Remember your preferences and settings.
• Improve website speed and performance.
• Understand how visitors use the Chiams Naturals Platform.
• Analyse traffic and customer behaviour.
• Personalise product recommendations.
• Measure the effectiveness of our advertising and marketing campaigns.
• Help keep the Platform secure.

Simply put, cookies help us make the Chiams Naturals Platform more helpful, efficient and enjoyable every time you visit.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the Chiams Naturals Platform to function properly.

They enable important features such as:

• Secure checkout
• Shopping cart functionality
• Customer login (where applicable)
• Website security
• Payment processing

Without these cookies, some parts of our website may not work correctly.

Performance & Analytics Cookies

These cookies help us understand how visitors interact with the Chiams Naturals Platform.

They collect information such as:

• Pages visited
• Time spent on the website
• Popular products
• Website performance
• Navigation patterns

This information helps us improve our website and provide a better customer experience.

Functional Cookies

These cookies remember choices you’ve made to create a more personalised shopping experience.

For example, they may remember:

• Your preferred language
• Your location
• Products recently viewed
• Saved preferences

Marketing Cookies

Marketing cookies help us show you products, promotions and content that may be relevant to your interests.

These cookies may also be used to measure the effectiveness of advertising campaigns across platforms such as Meta (Facebook & Instagram) and Google.

They help ensure you see advertisements that are more relevant to you rather than generic ads.

Third-Party Cookies

Some cookies used on the Chiams Naturals Platform are placed by trusted third-party service providers.

These may include services for:

• Website analytics
• Payment processing
• Advertising
• Email marketing
• Social media integrations

Each third party has its own privacy and cookie practices, and we encourage you to review their policies if you would like more information.

Managing Your Cookie Preferences

You can choose how cookies are used.

Most web browsers allow you to:

• View stored cookies
• Delete cookies
• Block cookies
• Receive notifications before cookies are stored

Please note that disabling certain cookies may affect how the Chiams Naturals Platform functions. Some features, such as your shopping cart or checkout experience, may not work as intended.

Updates to This Cookie Policy

As our website continues to evolve, we may update this Cookie Policy from time to time.

Any changes will be posted on this page, and the “Last Updated” date at the top will be revised accordingly.

We encourage you to review this policy periodically to stay informed.